All prices include VAT. Delivery costs are not included in the price and will be calculated at the time of purchase. 
Upon customer’s request when ordering, it is possible to issue the invoice which will be sent after goods are delivered. However, goods will be delivered with official till receipt that could be afterwards annexed to the invoice.  
Pursuant to provisions in the Italian Legislative Degree No. 185/99 the customer is entitled to withdraw from this agreement without any penalty payment, by sending a registered letter with acknowledgement of receipt within 10 days from the reception of goods to the following address:
ROBERTA LEATHER GOODS SAS, VIA BORGO SAN JACOPO 74 R, 50125 FIREZNE
The goods, absolutely intact and in its original packaging, should be returned to that address within 10 working days from the reception of the goods, at the consumer’s expense.
Warning! products which are sent to our warehouse once the foreseen period has expired without meeting the requirements mentioned above cannot be reimbursed. To exercise the right of withdrawal, the customer should choose one of the following possibilities:
Goods replacement

Refund
The costs related to the returning of goods shall be at the customer’s expense